Hampton Inn Raleigh/Cary

Honestly, the Hilton brands are no longer living up to their parent company's image. Hampton Inn used to be a prime hotel for families and causal travel. I, once again, was disappointed with this specific Hilton offshoot. The entry was fine, but the hallways and elevator speak to the actual age of the hotel. We found a lot of chipped paint and old musty carpet. The room was clean enough however the bathroom needed a more thorough floor cleaning. There was a LOT of grime behind the door of the bathroom. The hotel also did not have working ice machines and at one point during our stay, they ran out of washcloths. The front desk staff was nice but seemed not to follow directions too well (including their own). The hot breakfast was alright. The only issue was the canned fruit. Everything tasted like pineapple lol. It was an adequate stay but if your budget allows, go for a better quality hotel or the Courtyard that is located down the road.

Location is great. Staff super helpful on room maintenance issues, which were promptly fixed. Cleanliness excellent. Fitness center had TV but no remote to turn it on, was way too small, and had a weight scale but it did not work. Positive: room had the largest and coldest refrigerator I've ever had in any hotel room, regardless of category. In my experience, within the Budget category, Hampton is just below average.

Let me start by saying the staff is very friendly and helpful the exterior is nice and the lobby is very spacious and clean, looks updated. When you go up to your room you will see the place is very dated, the carpeting in the hallways are super dated and the doors look dingy. My bed was really out dated and walls are lumpy. There’s also a lady that lives there, she walks around talking to the guest including myself and asking us personal questions. A lot of us were waiting in the lobby until 3:30 to check in. I was just really shocked by this as the price of the room that night was pretty high.

The staff was very nice, the shower water was hot, and the beds were not uncomfortable. However, the hotel looks like it was last updated in the 1990s. The bathroom off the lobby was pretty beat up (ceiling tiles were gross, stains on the wallpaper), and the bathroom in our room had no toilet paper holder. Just dumpy-looking overall, and disappointing compared to other hotels we stay at for similar sports tournaments.

It’s just an older hotel so while it was clean the wear and tear make the building seem dark and old. Asked for the shower to be serviced during our stay bc the tub would not drain and instead filled up knee deep. Shower was never serviced and again left to shower in standing water! All carpets need replacing and hall lights need upgrading but the staff were friendly!

Honestly, the Hilton brands are no longer living up to their parent company's image. Hampton Inn used to be a prime hotel for families and causal travel. I, once again, was disappointed with this specific Hilton offshoot. The entry was fine, but the hallways and elevator speak to the actual age of the hotel. We found a lot of chipped paint and old musty carpet. The room was clean enough however the bathroom needed a more thorough floor cleaning. There was a LOT of grime behind the door of the bathroom. The hotel also did not have working ice machines and at one point during our stay, they ran out of washcloths. The front desk staff was nice but seemed not to follow directions too well (including their own). The hot breakfast was alright. The only issue was the canned fruit. Everything tasted like pineapple lol. It was an adequate stay but if your budget allows, go for a better quality hotel or the Courtyard that is located down the road.

Location is great. Staff super helpful on room maintenance issues, which were promptly fixed. Cleanliness excellent. Fitness center had TV but no remote to turn it on, was way too small, and had a weight scale but it did not work. Positive: room had the largest and coldest refrigerator I've ever had in any hotel room, regardless of category. In my experience, within the Budget category, Hampton is just below average.